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Delivering High Impact Sales Training for Bristol, Exeter, across the South West and the UK

© 2019 Sure Train

What Do Our Clients Say?

Of course, we are going to blow our own trumpet and tell you what our clients have said about us. So, here are some testimonials and case studies which we hope will give you the confidence to get in touch and talk to us about your training needs. 

If they do, just complete the form for a free, no obligation, sales training consultation and we will get in touch.

If you would like to speak to any of our clients to find out more about their experience with us, please let us know and we will put you in touch.

Contact us now for a free, no obligation, sales training consultation.
We can do this by phone, Skype or face to face. You will receive effective advice on how you can grow your sales and what part sales training could play in that.

Andrew Cawood - MacFarlane Packaging

The sales training that Richard and Sure Train gave over a 3 day period was oneof the best I have been on. He had a clear approach which wasnot only evidenced by theory, but in practical 'real life' situations too. It is practical information that I have immediately utilised and will continue to do so. Thank you.  

George Bannister - Blackdown Shepherd Huts

I have done a great deal of training with Richard and his team over the years. He is extremely knowledgable and always has an amazingly positive outlook. Just as soon as I think I have absorbed all that I need, he amazes me by pulling something new out of the bag! Highly recommend working with him. 

Bez Milford - Raceworld

Our sales training with Sure Train was worth every penny. The information he gave out was easy to understand and put into practice. The training was engaging and interesting from beginning to end and would highly recommend Sure Train to improve your skills. 

David Hodson-Whittle - SW1 Creative Marketing

Having known Richard for many years and working with him on several projects and attended a few of his training programmes I have no qualms in recommending Sure Train to anyone who is looking for a fulfilled training session, for themselves or their team. Richard delivers clearly and with a level of fun in the air, teams and single trainees within the groups are quickly joined and work together as part every programme Sure Train delivers. Inspiring  

Vapormatt are one of the World’s leading manufacturers of wet blasting machinery, supplying solutions to industries such as aerospace, nuclear and wire and cable, across the Globe.


The Brief

Suretrain were asked to create a training and development programme for the Business Development Team. While the team were highly skilled and successful already, opportunities for developing those skills further were identified, with the goal of driving the sales and customer relationship to greater heights. None of the team had received any formal training in these areas previously. 


The Solution

Suretrain designed and delivered a development programme over an 18 month period, progressively improving skills and behaviours in many areas. This programme was designed to be entirely bespoke to Vapormatt, their market place, customers, sales team and aspirations.

Each of the sessions was run in a workshop style. Compared to classic classroom training, these workshops created far more engagement and motivation, along with a dramatically improved result. The workshops encouraged more input and involvement from the delegates, using their market expertise to shape the skills, techniques and strategies that came out of the programmes.

The core sessions were: Negotiation Skills, Global Account Management, Coaching and Mentoring, Developing a Sales Strategy, Conducting Effective Sales Appointments and Telesales Strategy and Skills.


The Outcome

As a result of this development programme both internal and external sales have increased their focus on delivering profitable business for the company. Both margin and sales targets have been surpassed. The team has been motivated by the training and every person has followed through on their personal training plan.


Vapormatt Feedback

Suretrain undertook the bespoke training for us in a very professional manner. The content was tailored to our individual needs and delivered extremely well. I would recommend them to any company that is looking to increase their sales team’s effectiveness and in looking for a return on their investment when considering training budgets.


Tim England – Sales Director, Vapormatt

The London Kabbalah Centre invited Sure Train for a 2 day Customer Service and Sales workshop. 


The staff members who participated in the workshop were from our students relations team, teachers, reception team, and our sales team. We also broadcasted this workshop live on video to our different Centres worldwide (including California, Asia and Europe).

I would like to thank Sure Train for their professionalism, informative and insightful training. 


Sure Train fulfilled the workshop’s objectives and exceeded my expectations. My team and myself took a great deal from the workshop. Richard was extremely helpful and professional when asked complicated and challenging questions. He was very helpful in giving explanations and answers for all the questions presented to him. 

One of the aspects we found impressive was that the workshop was very interactive, a point which helped keep everyone in the room and attentive and engaged. 


Overall I would highly recommend anyone from the Sales and CS industries to have a workshop with Sure Train as I believe that the training is beneficial to any organisation.


Oz Arie - The Kabbalah Centre, London